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White Oaks

Frequently Asked Questions (FAQs)

We receive a number of questions from readers and writers alike, as well as bookstores. Here we try to answer the most frequently asked questions. If you have a specific question that is not answered here, please contact us.

Q. How can I contact my favorite author?
A. Many of our authors have websites. Please browse our author pages for links to their sites, which will often give you a way to contact them.

Q. Who do I contact if there’s a problem with my order?
A. Please contact books@mundania.com.

Q. What payment options do you offer?
A. You can pay by Visa, Mastercard, Discover, American Express, and PayPal.

Q. Can I order paperback in bulk? Are there library and bookstore discounts?
A. Please visit this page.

Q. Why eBooks?
A. eBooks represent a new way for environmentally conscious readers to do their part for the world. No paper is used, no waste is generated, and there’s virtually no carbon footprint.

Their convenience is also unmatched. Finished reading a book on the bus and want to start another? No need to stuff multiple books in your bag. You can store dozens of eBooks on just one reader—which itself is the size of a paperback! Carry your entire library in your pocket with eBooks. Want to read a book immediately? eBooks are downloaded in minutes and available for your reading pleasure right away.

Awe-Struck is proud to carry all of our titles in electronic format. Coupled with print-on-demand technology for our paperbacks, Awe-Struck Publishing represents an environmentally friendly alternative for readers—and writers—who care.

Q. How long do eBooks take to download?
A: The download time is dependent on two factors: how fast your connection to the Internet is, and how big the file you are downloading is. A regular 300 page book with no pictures is usually between 600-900k and will take 2-4 minutes to download on a 56k modem.

Q. Do eBooks have their own ISBN number?
A: Yes. Each eBook has a unique ISBN number for identification and ordering.